Moving your IT services to Roswel IT is a seamless and hassle-free process. Our expert team is well-versed in handling transitions, ensuring that your migration is smooth and efficient. We work closely with you to understand your unique needs, meticulously planning the migration to minimize disruptions. Our commitment to providing comprehensive support means we take care of every detail, from data transfer to system setup. With Roswel IT as your partner, you can confidently transition your IT services, knowing that your business operations are in capable hands. Experience a frictionless move that allows you to focus on what truly matters – driving your business forward while we manage the technical complexities.

At Roswel IT, we excel in detecting and addressing computer malware swiftly and effectively. Our experienced team employs advanced tools and techniques to thoroughly scan and analyze your system’s health. Whether it’s unusual behavior, performance slowdowns, or suspicious pop-ups, we’re equipped to identify even the most subtle signs of a virus. Rest assured, our vigilant approach ensures that your computer is comprehensively examined and any potential threats are promptly neutralised. Trust Roswel IT to keep your digital environment secure and your devices free from harm.

Experiencing issues with sending or receiving emails can be frustrating, but here are a few quick troubleshooting tips to help resolve the problem:

Check Internet Connection: Ensure you have a stable internet connection. Email services require internet access to send and receive messages.

Clear Outbox: If an email is stuck in your Outbox, try deleting it. Sometimes, a large attachment or formatting issue can prevent emails from being sent.

Check Spam/Junk Folders: Sometimes, legitimate emails end up in spam or junk folders. Check these folders to ensure important emails aren’t getting filtered.

Webmail Access: If you’re using an email client (like Outlook), try accessing your email via the webmail interface. This can help identify if the issue is specific to the client.

Check Email Quota: If your email account has a storage quota, ensure you haven’t exceeded it. Full mailboxes can prevent new messages from being received.

Restart Email Client: Sometimes, restarting your email client can refresh the connection and resolve temporary issues.

Remember, the steps may vary depending on your email provider and the email client you’re using. Always ensure you have backups of important emails before making major changes to your email settings.

Setting up your Microsoft 365 work emails on your iPhone is straightforward. The process is also similar if you have an Android mobile device. Here’s a general guide. If you require assistance with this process, please contact Roswel IT 1300 767 935.

Open Settings: Open the “Settings” app on your iPhone.

Passwords & Accounts: Scroll down and tap on “Passwords & Accounts.”

Add Account: Tap on “Add Account.”

Microsoft Exchange: Choose “Exchange” or “Microsoft Exchange” from the list of email providers.

Enter Details:

Email: Enter your work email address.

Description: Give your account a name (e.g., Work Email).

Next: Tap “Next.”

Sign In: Enter your work email password and an optional description.

Server Settings

Domain: Leave this blank.

Username: Enter your full email address.

Server: Enter your Exchange server’s address (you might need to ask your IT department for this).

Next: Tap “Next.”

Account Options: Choose the features you want to sync (Mail, Contacts, Calendars, Reminders).

Save: Tap “Save.”

Your iPhone will verify the settings and, if everything is correct, your Exchange account will be added to your device.

Keep in mind that these steps might vary slightly depending on your iPhone’s iOS version and the specific setup of your Exchange server. If you encounter any issues, it’s a good idea to contact Roswel IT for assistance.